"Action Evaluation [C3] has helped VMP develop an organizational structure that puts our goals at the center. Our organizational structure, reporting format and committees grew out of the goals we developed. As we continue to develop and adjust our structure, the process we learned in Action Evaluation [C3] helps us to continue to do so in a thoughtful and reflective manner."

Janet Mueller, Coordinator, Yellow Springs Village Mediation Center

"This method has been crucial to our distinctive second-track diplomacy successes. It has helped us chart our goals and plans as we go along, kept us on track, pushed us to keep our promises to each other, and signaled us to switch gears when necessary. Action Evaluation [C3] is more than an effective process to articulate goals and gather data systematizing that is normally done in the design and implementation of conflict resolution processes. Action Evaluation process and content enable participants to recognize the motivations, values and interests necessary to negotiate consensus on shared goals so as to promote reflexive evaluation among key stakeholders as they move forward. This methodology will be a vital tool for team building and conflict resolution in developing real coordination among projects involved in the Georgia-Abkhazia peace process."

Paula Garb, Director, Georgia-Abkhazia Project

"The Action Evaluation [C3] process has been a tremendous help to our efforts to develop a stronger sense of team on the staff and to clarify our goals and objectives. It was extremely helpful to have Jay’s facilitation to guide us through some difficult tensions and conflicts between members of the staff, so that we could move on to a constructive effort to build some common goals and visions. In particular, I found the approach of getting conflicts out in the open so they could be named, acknowledged and discussed to be a major breakthrough for the staff. We were able to lift some veils of silence, self-delusion and self-censorship, and in turn begin to work through our tensions in a more honest fashion. On that foundation, we are now in a better position to make our conflicts work for us in a constructive way, rather than continue to keep us divided."

Scott Warren, Dean of Students, Antioch College

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